Safety and Security
Staying safe when buying or selling whisky online
Most transactions on WannaWhisky take place between users who never meet in person. Applying common-sense safety habits is important whether you are buying or selling.
1. Keep all communication within WannaWhisky
Avoid moving conversations to private email, messaging apps, or social media. Staying within the platform allows:
- Better documentation
- Easier dispute resolution
- Reduced exposure to impersonation or phishing attempts
2. Be cautious with unusual requests
Requests that should raise suspicion include:
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Offers to complete payment outside the platform
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Requests to ship before payment
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Pressure to make rushed decisions
If something feels suspicious, stop and contact WannaWhisky support.
3. Use Buyer Protection
Our escrow service helps protect both parties:
- Buyers are only charged when a seller accepts their offer.
- Sellers ship only after WannaWhisky confirms payment.
- Funds remain securely held until the buyer confirms safe delivery.
This reduces risk, but it does not eliminate all risk. Both buyers and sellers must remain attentive and responsible.
4. Inspect listings carefully
Review photos, descriptions, and pricing. Check for inconsistencies or signs of tampering. When in doubt, ask for clarifications.
5. Protect your personal information
Share only the information needed to complete the transaction:
- Shipping address
- Legal name (for delivery)
Do not disclose extra personal details if not strictly necessary. WannaWhisky takes various measures to ensure your personal data cannot be accidentally shared or leaked. However, you must still exercise caution in what you choose to share with other people.
6. Let us know when something feels wrong
If you feel uncomfortable, encounter suspicious behavior, or simply have doubts, reach out to WannaWhisky. Every listing has a ‘Report Listing’ button. We can review the situation and advise on next steps.
Your safety matters. Staying alert and informed makes every transaction more secure.